Frequently Asked Questions

Our clinic is located at 8 Wenvoe Street, Devonport. There is ample on-site parking available.

Devonport Family Medical Centre is a mixed billing practice. Consultation fees are payable in full at the time of consultation. Bulk billing is at the Doctor’s discretion. A list of consultation fees, including for pensioners, healthcare card holders, veterans, and children under 16 is displayed in the reception area. You can call reception before booking to ask about fees for your appointment.

A standard consultation time is 15 minutes.

The cost of a standard consultation at Devonport Family Medical Centre is $94 and is exclusive of any materials fee charged for dressings, materials used in procedures, contraceptives, and certain vaccines. However, the Doctor will charge according to the consult provided. A list of consultation fees, including for pensioners, healthcare card holders, veterans, and children under 16 is displayed in the reception area.

A longer consultation time is 30 minutes. If you have numerous or complex medical issues or require a procedure, a longer consultation may be required. All new patients require a longer consultation.

Devonport Family Medical Centre does not facilitate walk-in appointments unless a Doctor deems that an urgent consultation is required. This is because most of our Doctors are booked up in advance. To book an appointment online, please use HotDoc. Alternatively, please call us on (03) 6422 6200

If your usual doctor is fully booked and you need to see a doctor today, please call us on (03) 6422 6200, and we will try to book you in with another doctor who has an appointment available. To ensure patients are given the appropriate amount of time with doctors, we generally avoid fit-ins but will endeavour to arrange a same day appointment within our group of local clinics wherever possible.

Yes, in most circumstances you will need to see a Doctor to have a script written. Doctors have a duty of care and need to determine if you should be prescribed a medication based on various factors, or if you should continue or cease taking a medication they may have prescribed for you previously.

At Devonport Family Medical Centre, we use a secure automated SMS system to communicate with patients about results. Depending on the test that has been undertaken, a consultation may be required to receive results. It is the patient’s responsibility to follow up on their test results, and we actively encourage our patients to be proactive in their healthcare and book an appointment for results before leaving the clinic.

Unless encryption is used, email is not a secure platform for communicating sensitive information such as test results. Also, to protect your privacy, you should never email personal information such as your birth date, address, Medicare card number, etc. to our clinic.

Regardless of the nature of your visit, you need to book an appointment with a doctor to ensure that you receive the correct level of care. Depending on your individual circumstance, you may also need to see a nurse either before or after your appointment with a doctor. Our reception staff can answer any particular questions you may have about your appointment.

Devonport Family Medical Centre is open between 8:30am and 6:00pm, Monday to Fridays and 9:00am-11:30am on Saturdays. The earliest appointment time is 8:30am, and the last appointment for the day is 15 minutes before closure

Yes, we have a large waiting room area where you can likely sit away from other people. Alternatively, please speak with our reception staff when you arrive, and they will arrange an area for you.

Yes, there are several doctors who have experience advising on skin cancer medicine. Please call reception and the team will help match doctors with patients for these type of appointments.

All GPs at this clinic can manage most common childhood illnesses, but may refer you to a paediatrician for specialist care of more complex health conditions. Your GP will first assess your child and refer you to an appropriate paediatrician, if required.

Yes, we have a team of nurses working at Devonport Family Medical Centre, with a nurse available every day.